Flexiflow glossary

Workflow management

Workflow

A workflow in Flexiflow is a defined sequence of tasks and actions that are carried out to achieve a specific goal. Workflows can be individually configured and automated.
 

Workflow management

In Flexiflow, workflow management refers to the coordination, monitoring and optimisation of workflows to ensure that tasks are carried out efficiently and effectively.
 

Workflow Designer

The Workflow Designer in Flexiflow is a tool for the visual modelling and customisation of workflows. Users can add and configure tasks, decisions and automations via drag-and-drop.
 

Automation

Flexiflow offers extensive automation features that allow repetitive tasks to be performed without human intervention. Automations can be triggered by events, conditions or schedules.

Process management

Process

A process in Flexiflow is a series of related activities or tasks that work together to achieve a specific goal. Processes are often recurring and can be standardised or customised.
 

Process management

Process management in Flexiflow includes the planning, monitoring and optimisation of business processes. The aim is to improve the efficiency, quality and flexibility of processes.
 

Process modelling

Process modelling in Flexiflow is carried out using the integrated modelling tool. Users can visualise and analyse processes to identify opportunities for improvement.
 

Process optimisation

Flexiflow supports continuous process optimisation through analysis tools and reports. Users can identify bottlenecks, increase efficiency and improve quality.

Rollout management

Rollout

A rollout in Flexiflow refers to the gradual introduction of new workflows, processes or functions within the company. This can be done in phases or as a holistic approach.
 

Rollout management

Rollout management in Flexiflow includes the planning, coordination and implementation of rollouts. The aim is to ensure that the rollout runs smoothly and successfully.
 

Pilot phase

The pilot phase in Flexiflow is a test phase in which new workflows or processes are introduced on a limited scale. This allows problems to be identified and resolved before the full rollout takes place.
 

Change Management

Flexiflow integrates change management to ensure that all individuals and teams involved manage the transition to new workflows and processes well. This includes training, communication and support.
 

Stakeholder management

Stakeholder management in Flexiflow refers to the identification and involvement of all relevant stakeholders in the rollout process. This is important to create acceptance and ensure the success of the rollout.

Flexiflow-specific terms

Flexiflow dashboard

The Flexiflow dashboard provides a centralised overview of all running workflows, processes and rollouts. Users can monitor the status, view reports and take any necessary action.
 

Flexiflow templates

Flexiflow templates are predefined workflow and process templates that users can customise and deploy quickly. These templates are based on best practices and help to reduce implementation time.
 

Flexiflow integrations

Flexiflow offers integrations with various other tools and systems (e.g. CRM, ERP, email). This enables seamless data transfer and automation across different platforms.
 

Flexiflow reports

Flexiflow reports provide detailed insights into the performance of workflows and processes. Users can customise reports to track specific metrics and make informed decisions.